Everything you need to
know about Synta.live

Synta.live is an AI-powered web partnership service based in Singapore. We build and manage professional business websites, the Synta OS admin dashboard, and AI-powered customer communication tools for SMBs across Southeast Asia. Unlike traditional agencies, we operate on a retainer model, we build, host, and continuously maintain your digital presence for a flat monthly fee starting from $99/month.

Synta.live serves small and medium-sized businesses, independent consultants, professional services firms, startups, and local brands across Singapore, Malaysia, and Southeast Asia that need a professional online presence without the overhead of hiring a developer or managing a website in-house.

Synta.live is based in Singapore, serving clients across Southeast Asia and internationally. Our team works remotely across Singapore and Malaysia.

While the Synta.live platform launched recently, our founding team consists of veteran full-stack developers and brand strategists with over a decade of proven industry experience. We have built enterprise web applications, automated e-commerce architectures, and luxury brand digital experiences for established clients. We are not a new unproven team, we are experienced technical partners who built Synta to bring enterprise capability to SMBs.

Absolutely. While we heavily advertise our technical systems and AI functionality, our core baseline is bespoke, high-end creative design. We do not use generic templates. Our Professional and Enterprise plans include dedicated luxury branding, custom storytelling narratives, and artisanal visual aesthetics. We build interactive, premium web experiences specifically tailored to luxury markets.

Traditional agencies build your site, charge a large upfront fee, then leave you to manage it alone. Synta.live is a managed digital partnership, we build, host, update, and continuously improve your online presence for a flat monthly retainer. Every client also gets a Synta OS admin dashboard to manage their own content, plus AI-powered customer communication tools that most agencies don't offer at all.

Synta.live offers three core plans:

Essential, $99/month (early bird, regular $159/mo): Up to 3-page website, brand identity, domain & hosting, Synta OS dashboard with CMS and media manager, WhatsApp contact widget.

Professional, $299/month: Everything in Essential plus 4–5 page website, real-time analytics, WhatsApp AI widget, 4 SEO + GEO blog articles/month (AI-discoverability optimised), monthly GEO citation check across ChatGPT, Perplexity & Google AI, up to 3 website updates/month, and monthly strategy reporting.

Enterprise, Custom pricing: Fully custom web platform, all Synta OS modules unlocked, AI Autopilot, 6 hours of bespoke development per month, and 24-hour priority support.

The Essential plan is currently $99/month, a limited early bird rate (the regular rate is $159/month). This price is locked in permanently for all early clients who join before the offer ends.

No. All Synta.live plans are month-to-month with no long-term lock-in. Recurring add-ons cancel at any billing cycle boundary. One-time builds are yours permanently regardless of plan status.

You can stack add-ons onto any plan independently. Categories include: Synta OS Upgrades (AI Autopilot +$99/mo, CRM Module $349, Project Management $249, Real-time Analytics Unlock +$49/mo), E-Commerce (E-commerce Module $499, PWA Conversion $149), Marketing & Content (Additional SEO Articles +$99/mo, Full SEO Audit $199, Monthly Strategy Session +$149/mo), GEO Optimisation (GEO Audit $149, GEO Setup $299, GEO Monitoring +$99/mo), and Technical (Custom AI Feature from $299, Additional Subdomain $99). See the full Add-ons tab on the Plans page.

Essential plan: live within 5 business days of kickoff. Professional plan: 7–10 business days. Enterprise: 2–4 weeks per agreed brief. All timelines begin once we receive your brand brief and any required assets.

We need your business name, any existing branding (logo, colors, or we'll create them), your services or products, contact details, and any copy you want included. For Essential clients, we handle everything from site structure to copywriting. You just review and approve.

Yes. We connect to your existing domain or help you register a new one. Domain, DNS, HTTPS, CDN, and hosting are all managed by Synta.live at no extra cost within your plan.

Synta OS is the private admin panel included with every plan at /admin. It lets you update website content (headlines, images, copy), configure your WhatsApp AI widget, and view your analytics, all without any coding. Think of it as your own private business command centre.

Yes. The Synta OS CMS lets you edit all headlines, subheadings, and images live from your dashboard. Changes appear on your website immediately. No developer, no code, no waiting.

The core Synta OS includes the CMS (content editor), Media Manager (image uploads), and Analytics preview. Optional modules include: Real-time Analytics (live traffic and conversions), CRM (contact pipeline and follow-ups), Project Management (Kanban board), and E-commerce (product catalogue and Stripe checkout). All modules are unlocked on the Enterprise plan or available as individual add-ons.

The WhatsApp AI widget is a brand-trained AI assistant embedded on your website. It answers customer enquiries, qualifies leads, and captures contact details autonomously, 24/7. The AI is trained on your specific business information so all responses are accurate and on-brand. Essential clients get a manual WhatsApp button. Professional clients get the AI widget activated. Enterprise clients get AI Autopilot mode.

AI Autopilot is the fully autonomous mode, handling all inbound chat without human input. It answers FAQs, qualifies leads, books appointments, captures contact details, and forwards hot leads to you. Available as an add-on for +$99/month on Essential or Professional plans, or included with Enterprise.

Yes. We build bespoke AI features including: semantic search, recommendation engines, content generators, lead qualification flows, and custom chatbots trained on your data. Custom AI development starts from $299 as a one-time add-on. Contact us with your use case for a scoped quote.

Yes. All websites include technical SEO foundations: clean HTML structure, fast load times, Google Search Console setup, sitemap submission, schema markup (JSON-LD), and local business listing verification. Professional and Enterprise clients also receive monthly SEO + GEO blog articles written and published by our team — each one optimised for both Google search and AI answer engines (ChatGPT, Perplexity, Google AI).

Professional clients receive 4 long-form, keyword-researched articles per month, written and published to their blog by the Synta.live content team. Each article is optimised for both traditional SEO (on-page keywords, internal linking, schema) and GEO (FAQ schema, AI-readable structure) so it surfaces in Google and in AI answer engines. Professional also includes a monthly GEO citation check across ChatGPT, Perplexity and Google AI. Additional articles (×6/month) are available as an add-on for +$99/month.

The Full SEO & Performance Audit ($199 one-time) is a Lighthouse-powered audit across all pages: Core Web Vitals, schema markup completeness, crawlability, mobile performance, and structured data. You receive a written findings report with all prioritized fixes applied by our team.

GEO stands for Generative Engine Optimization, the discipline of optimizing your online presence so AI-powered tools like ChatGPT, Google AI Overviews, Perplexity, Gemini, and Bing Copilot surface and cite your business when users ask questions in your industry. As AI search increasingly replaces traditional Google browsing, being findable by AI is becoming as critical as traditional SEO. Businesses investing in GEO now will dominate AI search results while competitors remain invisible.

Traditional SEO optimizes for ranking in Google's 10 blue links. GEO optimizes for being cited by AI tools when they generate answers. GEO focuses on: structured data that AI can parse, factual and citable content, clearly defined entity information, FAQ-structured content AI loves to pull from, and brand consistency across all digital properties.

The GEO Audit ($149 one-time) tests whether your business is being surfaced by AI tools when relevant questions are asked. It checks your structured data completeness, content AI-readability, entity definition, and brand consistency, then delivers a prioritized action plan to improve your AI discoverability.

The GEO Setup ($299 one-time) includes: comprehensive JSON-LD schema implementation (Organization, Service, FAQ, and PriceSpecification), content rewriting for AI clarity and citation-readiness, structured FAQ development, entity definition across your web properties, and a verification report showing before/after AI discoverability.

Monthly GEO Monitoring (+$99/month) tracks your AI discoverability over time. Each month we test 20+ relevant AI queries and report on whether your business is being cited, with recommendations for improving visibility. As AI search evolves rapidly, ongoing monitoring ensures you stay ahead of algorithm and model changes.

All plans include email support at [email protected]. Our typical response time is within 4 business hours. Enterprise clients receive a priority support channel with a 24-hour response guarantee.

All websites are hosted on enterprise-grade cloud infrastructure with global CDN delivery, HTTPS by default, automated SSL certificates, 24/7 uptime monitoring, and 99.9% availability SLA. No shared hosting. No cPanel.

If you cancel, we migrate your website files to you in full. One-time builds (e-commerce modules, custom AI features, subdomain setups) are always yours permanently. Recurring add-ons stop billing at the next cycle boundary. Synta OS access ends at the conclusion of the paid period.

We prioritize 100% transparency and data ownership. We enforce strict data portability-your website files, domain names, and custom builds are fully and legally owned by you. In the highly unlikely event of a service pivot or closure, our websites are built on standard modern technologies (HTML/JS/React) that can be migrated to any standard hosting provider within a day. Enterprise clients also receive explicit SLA and code escrow options. You are never stuck or locked in.

Yes. You can upgrade your plan at any time, the difference is prorated. Downgrades take effect at the next billing cycle. Add-ons can be stacked or removed independently at any billing cycle boundary.